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Associate Director - First Year Programs

Position Details

Position Information

Working Title Associate Director - First Year Programs
Position Number 1247
Posting Number F1029
Position Type Administrative and Professional Faculty
Position Status Full Time
College/Division Student Life and Involvement
Department 100358 - Career and Academic Planning
Pay Rate Commensurate with Experience
Specify Range or Amount
Is this a JMU only position? No
Is this a grant-funded position? No

Position Summary Information

About James Madison University

We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

To be the national model for the engaged university: engages with ideas and the world.

Who We Are
Established in 1908, James Madison University is a comprehensive public institution offering undergraduate, masters and doctoral programs to more than 20,000 students. JMU is regarded as one of the finest regional universities in the nation and has been continuously cited in U.S. News and World Report, Changing Times and Money Magazine as an outstanding public university. Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. Known for its livability, diversity, local food, arts and natural surroundings, this Virginia Main Street community is a great place to live and work.

General Information

Career and Academic Planning (CAP) at James Madison University (JMU) is currently accepting applications for an Associate Director of First Year Programs. The Associate Director is a member of the Senior Leadership Team and reports to the Director. CAP provides comprehensive programs and services to assist students as they progress into, through and out of the university. These services include academic advising for first-year students, major/career exploration and decision making, preparation for internship and job search and connections to employers and graduate schools to help students implement their plans. This position provides vision and strategic leadership to support students transitioning into JMU, including recruitment and training of First-Year Advisors, development of strategies to incorporate career exploration into the work of academic advisors to facilitate decision making and career readiness of students, and oversight of academic advising programs for first-year students. The Associate Director is a full-time, 12-month, Administrative and Professional (AP) faculty position.

Duties and Responsibilities

CAP Leadership Team Member:
- As a member of the Leadership Team for an office with 25 staff members, provide leadership for first-year student programs and the office as a whole. This includes contributing to decisions about staffing, budget and development of short, intermediate and long-range plans related to the mission of the department, division and university. Establish objectives and priorities based on department, division and university goals.
- Supervise professional staff including an Assistant Director, Career and Academic Advisors and Support Staff positions.
- Promote productive, creative and empowering work environments and ensure staff has the resources, direction and support needed to grow as individuals and accomplish agreed upon departmental goals.
- Collaborate with Leadership Team to creatively address vacancies and staffing needs.
- Serve on departmental, divisional and university committees, commissions and task force groups to assist with program planning and represent office perspective in broader campus issues.
- Assist with development of program and office-wide goals and objectives. Identify program evaluation and outcomes assessment strategies. Share information in reports and presentations as needed.

Provide leadership for functions related to student transition into JMU:
- Oversee First-Year Advising Program for over 4,600 students entering JMU each year; recruit and train over 60 faculty First-Year Advisors; coordinate office involvement in orientation programs and peak class enrollment periods for new students; collaborate with deans, department heads and other offices/stakeholders in this process; and contribute to development of policies, procedures and information which support the academic advising of first-year students.
- Collaborate with Associate Director for Decision Making Programs to develop strategies which incorporate career exploration and decision making into the work of first-year advising utilizing expertise of office staff to facilitate career readiness of students.
- Investigate and implement new methodologies and technologies that may impact the effectiveness of department functions.
- Maintain a relevant body of knowledge about departmental administrative practices, issues and principles. Stay current on trends and best practices relevant to the department and on first-year students in particular. Represent the department throughout the university in matters of program and policy development related to administrative focus area. Provide information, consultation and professional assistance to other offices and functions as needed.

Provide direct service to students:
- Provide students with academic advising, career counseling and assistance with exploration and implementation of first destination plans.
- Assist with delivery of CAP programs, services and large scale events like career fairs. Teach a section of the course, UNST 102 – Career & Academic Planning, as needed.


- A master’s degree in Higher Education Administration, Counseling, Student Personnel or related area and 5 or more years of professional experience in a higher education setting is required.
- Demonstrated experience in supervision of full-time professional staff in various levels of an organization is required. This position typically supervises an Assistant Director, experienced Career and Academic Advisors and one or more support staff positions.
- Program administration experience, including planning, execution, assessment and evaluation, staffing, budget and training.
- Understand the unique qualities and opportunities of an office that combines both career and academic advising functions.
- Knowledge of best practices and theories related to academic advising, career counseling and college student development. Experience providing direct service to a college student population is essential.
- Experience in establishing collaborative relationships with key departments, divisions and academic units across campus. Ability to work and communicate effectively as part of a team is essential.

Criminal Background Check

Employment is contingent upon the successful completion of a criminal background check.

Posting Detail Information

Posting Date 09/04/2017
Beginning Review Date 10/05/2017
Closing Date
Open Until Filled Yes
Proposed Starting Date 12/01/2017
EEO Statement

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation Request

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

Annual Security and Annual Fire Safety Report

Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting
Additional Posting Information

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this position?
    • Charlottesville Daily Progress
    • Chronicle of Higher Education
    • Diverse Issues in Higher Education
    • Employee Referral
    • Harrisonburg Daily News Record
    • Hispanic Outlook
    • JMU JobLink
    • Job Fair
    • NCAA
    • Northern Virginia Daily
    • Nuevas Raices
    • Other Referral
    • Phone Inquiry
    • Richmond Times Dispatch
    • Roanoke Times
    • Social Media (Facebook, LinkedIn, Twitter, etc.)
    • US Military Pipeline
    • VA Jobs Website
    • VEC (Virginia Employment Commission)
    • Walk-in
    • Washington Post
    • Winchester Star
    • Other
  2. * If you selected a source above please type "N/A" in the following box. If you selected "Other" please indicate where you heard about the position.

    (Open Ended Question)