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Graduate Assistant - Member Services

Position Details

Position Information

Working Title Graduate Assistant - Member Services
Posting Number G1006
Position Type Graduate Assistant
Position Status Part Time
College/Division Wellness, Orientation and Multicultural Engagement
Department 300034 - University Recreation (UREC)
Stipend Amount $7,911

Position Summary Information

General Information

Assist with the supervision, management, hiring, training and evaluation of Member Services Manager and Assistant student staff. Assist in maintaining and managing services and operations in the UREC Welcome Center, Equipment Center and UPARK Gatehouse.

Duties and Responsibilities

1. Facility supervision and operational responsibilities for the 278,515 sq/ft University Recreation Center and satellite facilities on a rotating basis (weekends); including student staff and participant service.
2. Provide leadership and staff development for the Member Services student employees. Responsibilities include hiring, training and evaluating over 45 staff members. This GA will assist in maintaining and managing the UREC Welcome Center and Equipment Center as well as the University Park Gatehouse. Other duties include overseeing equipment inventory, locker and towel service contracts, and alumni memberships.
3. Be an active member of the UREC team through representation on various committees and attendance at required meetings, professional development opportunities and special events.
4. Familiarity with operation of recreation and/or the hospitality/service industry.
5. Desire to positively impact students with an emphasis on professional and personal development.
6. Staff leadership and management experience
7. Bachelor’s Degree required. Degree in Recreation, Management or related field, preferred
8. First Aid, CPR for the Professional Rescuer, JMU BBP, required.


-Bachelors Degree required.
-Acceptance into graduate program.
-First Responder (CPR, First Aid, AED, BBP certifications)
(James Madison University offers a Masters Degree concentration in Campus Recreation.)

Conditions of Employment

Students may apply to a graduate assistantship prior to being accepted into a graduate program. However, to be eligible to receive an assistantship upon entry into a graduate program, the following criteria must be met:

  • The student must be conditionally or unconditionally accepted into a graduate program. Students who are provisionally accepted will not be eligible until they achieve conditional or unconditional acceptance into their program.

  • The students must have an official transcript on file indicating completion of a baccalaureate degree from a regionally accredited institution.

  • After receiving an assistantship, the student must maintain at least a 3.0 graduate GPA in order to retain or reapply for the assistantship.

These are minimum criteria. Graduate program coordinators have the right to impose additional criteria if they see fit.

Posting Detail Information

Posting Date 11/01/2017
Beginning Review Date
Closing Date 02/20/2018
Open Until Filled
Proposed Starting Date 08/12/2018
EEO Statement

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation Request

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.

Annual Security and Annual Fire Safety Report
Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting
Additional Posting Information

Document 1: In 500 words or less, why do you want to be a UREC Graduate Assistant?

Other Document #2: Please provide the name and phone number for three references.

For more information on this position, contact Erica Foltz, Assistant Director of Member Services, at or 540-568-8742.

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
  3. Other Document #1
  4. Other Document #2
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
  2. Have you taken your GREs?
    • Yes
    • No
  3. If you have not taken your GRE's when will you be taking them?

    (Open Ended Question)

  4. Have you completed your application to the JMU Graduate School?
    • Yes
    • No