Skip to Main Content

Director of University Advising

Position Details

Position Information

Working Title Director of University Advising
Position Number 1543
Posting Number F1084
Position Type Administrative and Professional Faculty
Position Status Full Time
College/Division University Programs
Department 100293 - University Programs
Pay Rate Commensurate with Experience
Specify Range or Amount
Is this a JMU only position? No
Is this a grant-funded position? No

Position Summary Information

About James Madison University

We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

To be the national model for the engaged university: engages with ideas and the world.

Who We Are
JMU is a selective, public, comprehensive university located in the heart of Virginia’s scenic Shenandoah Valley, an area rich in culture and outdoor recreational opportunities. The university offers a distinctive academic experience that combines the diversity of degree programs and learning opportunities offered by many larger institutions with an engaged, teaching-centered faculty traditionally found at smaller, liberal arts colleges. Focused on undergraduate education, JMU currently offers 71 baccalaureate programs that span the fine and performing arts, humanities, mathematics, natural and applied sciences, social sciences, engineering, business, and numerous pre-professional areas of study. JMU has received national recognition as one of the top public master’s-level schools in the south (U.S. News and World Report) and as one of the top 100 “Best Values in Public Colleges” (Kiplinger 2014). For more information about the university, visit

General Information

James Madison University (JMU) seeks a creative and forward thinking leader to serve as the next Director of University Advising. The Director provides strategic leadership for an established unit that directly supports the university’s mission to prepare educated and enlightened citizens who lead meaningful and productive lives.

University Advising fosters student success by helping undergraduates understand degree requirements, developing accurate resources to assist them with academic planning beyond the first year, and promoting common advising objectives regardless of major. The unit includes: nine full-time, professional, academic advisors assigned to specific academic departments; three advising coordinators who advise prospective transfer students at Virginia community colleges; an international academic advising coordinator; a full-time administrative assistant; one graduate assistant; and fourteen Madison Advising Peers, undergraduates who work part-time in the main office and in multiple satellite locations across campus. During transfer orientation, the office also hires and trains temporary personnel, including faculty members, who serve as intake advisors. University Advising is housed in University Programs in the division of Academic Affairs.

Duties and Responsibilities

The Director holds a full-time, 12-month position with salary commensurate with experience. Preferred start date is July 1, 2018. The Director reports to the Vice Provost for University Programs. The Director provides vision and leadership for the unit, oversees its budget and day-to-day operations, supervises its professional, administrative, and student staff, and coordinates with relevant offices such as Orientation, Admissions, General Education, the Registrar’s Office, and Career and Academic Planning.

Specific duties include (but are not limited to) the following:

• Maintains productive relationships with academic unit heads in all departments, especially units where University Advising has assigned an academic advisor to support student progression in the major (biology, health sciences, hospitality and sports management, interdisciplinary liberal studies, justice studies, media arts and design, nursing, political science, psychology).
• Promotes common advising goals across the university by collaborating with academic departments, other professional advising centers, co-chairing the Academic Advising Board, and hosting periodic advising workshops and discussions.
• Coordinates academic advising for 1,000 new transfer students a year by updating text for transfer publications and website, providing professional development for new and continuing transfer advisors, identifying and addressing registration challenges, and managing advising support in the registration labs.
• Develops yearly expenditure goals, approves requests for part-time funding, monitors monthly expenditure reports, and complies with institutional policies and guidelines.
• Prepares reports on student data and works to ensure a positive experience for students and advisors.
• Periodically visits the community colleges that host JMU transfer advisors and monitors advising practices, academic policies, and student needs at those locations.
• Supports international academic advising by collaborating with the International Study Center at JMU, serving on its local operations team, and contributes to discussions about policies and procedures.
• Provides on-going supervision and support to unit staff.
• Oversees the annual hiring and training of the university’s innovative Madison Advising Peers (MAPs) program and provides hands-on mentoring.
• Ensures the continued development and maintenance of high quality advising tools such as the Academic Advising websites and AdviseStream, a software solution used by some programs on campus.
• Ability to envision and advocate for future projects and resources.


The successful candidate will have demonstrated:

• A Master’s degree in a relevant field such as Counseling, Student Personnel Administration, or Higher Education Administration
• A sincere commitment to the welfare and success of undergraduates
• Deep knowledge of advising practices in higher education
• Minimum 5 years in a leadership position in academic administration with supervisory and budget responsibility
• Excellent organizational and interpersonal skills
• Demonstrated ability to build positive relationships with individuals across many different offices, units, and programs
• Experiences that indicate the candidate values diversity and inclusivity as essential preconditions for supporting the needs of all students
• Involvement with international student advising and international transfer credit preferred

Additional factors that are of interest to the search committee include:

• A collaborative management style
• Knowledge of emerging technologies and digital tools designed to aid academic planning
• Respect for a wide range of specialized advising practices and advisor positions
• Awareness of advising’s role in university-wide efforts like engaged learning, community and civic engagement, inclusivity, sustainability, and ethical reasoning

Criminal Background Check and E-Verify Notice

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

Posting Detail Information

Posting Date 12/06/2017
Beginning Review Date 01/15/2018
Closing Date
Open Until Filled Yes
Proposed Starting Date 07/01/2018
EEO Statement

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation Request

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

Annual Security and Annual Fire Safety Report

Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting
Additional Posting Information

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Curriculum Vitae
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this position?
    • Charlottesville Daily Progress
    • Chronicle of Higher Education
    • Diverse Issues in Higher Education
    • Employee Referral
    • Harrisonburg Daily News Record
    • Hispanic Outlook
    • INSIGHT Into Diversity
    • JMU JobLink
    • Job Fair
    • NCAA
    • Northern Virginia Daily
    • Nuevas Raices
    • Other Referral
    • Phone Inquiry
    • Richmond Times Dispatch
    • Roanoke Times
    • Social Media (Facebook, LinkedIn, Twitter, etc.)
    • US Military Pipeline
    • VA Jobs Website
    • VEC (Virginia Employment Commission)
    • Walk-in
    • Washington Post
    • Winchester Star
    • Other
  2. * If you selected a source above please type "N/A" in the following box. If you selected "Other" please indicate where you heard about the position.

    (Open Ended Question)