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Technology Manager - Payroll Services

Position Details

Position Information

Working Title Technology Manager - Payroll Services
Position Number 6521
Posting Number S1169
State Role Title Information Technology Specialist II
Position Type Classified
Position Status Full Time
FLSA Status Exempt: Not Eligible for Overtime
College/Division Finance
Department 100389 - Payroll Services
Pay Band 5
Pay Rate Maximum Starting
Specify Range or Amount $53,547, commensurate with experience
Is this a JMU Only position? No
Is this a grant-funded position? No

Position Summary Information

General Information

Payroll Services at James Madison University is accepting applications for a Technology Manager to manage complex technical and operational support for the Payroll Services office and assist with implementation of new capabilities and/or systems. Duties and responsibilities include providing effective supervision to Payroll Transaction Analysts, by ensuring accuracy and integrity of all payroll transactions through analysis, research and PeopleSoft query designs and manipulations; serving as the functional resource for all university applications that impact the payroll department; serving as the functional/technical liaison with the IT HRMS App Manager and department for payroll maintenance and production issues within Payroll Services and other JMU Finance areas that may be effected; and enhancing customer service and improving processes by continued development, testing and documentation of the PeopleSoft HRMS System.

Duties and Responsibilities

Specific duties and responsibilities include operating as the technical/functional liaison between Payroll Services and Information Technology; supporting the development of the functional and technical specifications for the implementation of existing and future functionality; performing and managing multiple projects at once, as well as complex testing, problem identification and resolution with individuals internally and externally; coordinating testing of new releases, updates and patches to the HRMS system; developing documents and performing system and user acceptance tests with input from the user community; serving as a module lead for all payroll aspects of the HRMS system; and building the functional foundation for new solutions.

The successful candidate will also be responsible for maintaining full knowledge of software functionality; must stay familiar with current and future business policies, procedures and regulations; responsible for testing processes, as well as training departmental staff on new functionality or process changes and documentation; serving as the primary point of contact for Payroll staff for any technology concern; responsible for monthly reporting to US Department of Labor, Bureau of Labor Statistics; responsible for the monthly health care reconciliation and the quarterly remittance as well as open enrollment processing; serving as back up for Transaction Analysts; and assisting with data entry, audit and reconciliations necessary to complete payroll confirmation process by scheduled deadlines when time allows.

Other duties and responsibilities include helping customers in a professional and timely manner; not releasing confidential information without proper approval; completing work with few mistakes; adapting to changes when needed; entering data into the integrated payroll system according to standards set forth; performing all processes according to federal, state and university policies and procedures; abiding by the Finance Office Ethics Statement; and adhering to the Internal Controls established by management.


Ability to work independently and make decisions timely. Knowledge of accounting principles and practices including tax accounting and a full understanding of payroll operations; data processing systems development; employee relations principles; benefit accounting; benefit programs; word processing; automated integrated payroll systems (preferably PeopleSoft); data base management; query design; and spreadsheet software programs.

Skilled in the use of keyboarding equipment and 10 key calculators necessary. Applicants must have the ability to deal positively and effectively with people from a wide variety of educational and economic backgrounds. Excellent communication and training skills as well as the ability to work in a stressful, high volume, deadline driven environment is necessary. The ability to develop computer system designs to review with programmers and analysts is preferred.

Condition(s) of Employment

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

Posting Detail Information

Posting Date 01/03/2018
Beginning Review Date 01/23/2018
Closing Date
Open Until Filled Yes
Proposed Starting Date 02/25/2018
EEO Statement

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation Request

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

Annual Security and Annual Fire Safety Report

Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting
Additional Posting Information

Please include all Payroll experience as well as any software analysis or development experience in your resume.

Documents Needed to Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this position?
    • Charlottesville Daily Progress
    • Chronicle of Higher Education
    • Diverse Issues in Higher Education
    • Employee Referral
    • Harrisonburg Daily News Record
    • Hispanic Outlook
    • INSIGHT Into Diversity
    • JMU JobLink
    • Job Fair
    • NCAA
    • Northern Virginia Daily
    • Nuevas Raices
    • Other Referral
    • Phone Inquiry
    • Richmond Times Dispatch
    • Roanoke Times
    • Social Media (Facebook, LinkedIn, Twitter, etc.)
    • US Military Pipeline
    • VA Jobs Website
    • VEC (Virginia Employment Commission)
    • Walk-in
    • Washington Post
    • Winchester Star
    • Other
  2. * If you selected a source above please type "N/A" in the following box. If you selected "Other" please indicate where you heard about the position.

    (Open Ended Question)

  3. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under DHRM Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only) If you respond "yes" to this question, a Human Resources representative will be contacting you to obtain a copy of your Yellow Form.
    • No
    • Yes
  4. * Do you have a Preferential Hiring Form (Blue Card) as issued under DHRM Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only) If you respond "yes" to this question, a Human Resources representative will be contacting you to obtain a copy of your Blue Card.
    • No
    • Yes